Privacy & Cookie Policy

Our website address is: 

www.picnicliverpool.com

What type of Information do you collect?

We receive, collect ad store any information you enter into our website or provided to us in any way such as our subscribers list, or when you order from us online. We collect your IP address used to connect your computer to the internet. We use a software tool to measure and collect session information including page response times, length of visits to certain pages, page iteratction information and methods used to browse away from the page. We also collect personally identifiable information such as your name, email, address etc, payment details (including card information), comments, feedback, reviews, recommendations and personal profile. 

How do you collect information?

When you conduct a transaction on our website as part of the process we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below. We collect your information when you subscribe to our email list, contact us direct through the website or when you order a delivery. 

Why Do you Collect such Personal Information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

  6. To contact you direct for any reasons regarding your order (error in payment, unregistered home address etc)

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways (Stripe & Paypall) offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mai.

How can your site visitors withdraw their consent?

If at any time you have any questions or no longer wish us to process your data please get in touch with us at info@picnicliverpool.co.uk

COOKIES

We use cookies provided by Wix Partners to track the performance our our website and data to provide a good experience for customers. We occasionally use Google Analytics, a trusted site that helps us review how our website is used such as, how long you spend on our site, what pages you visit most and what type of device you use. For more information please search Google Analytics online or drop us an email and we will direct you to any relevant information you request. We occasionally use new features to improve our site experience. For further information please contact us direct at info@picnicliverpool.co.uk